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Case Study  1: 

E-Discovery/Document Review (SEC INVESTIGATION) 

• Law Firm requested by own corporate client to utilize offshore legal process outsourcing solution for major document review
• Corporation subject to court order for production of approximately 200,000 emails
• Client approached LawScribe with RFP
• Client provided with a per document price for entire process. Project awarded for subjective review for relevance and attorney/client privilege
• LawScribe in conjunction with IQWEST arranged for documents to be collected, organized and uploaded to 65 million dollar secure, U.S. based, disaster proof facility with 24x7x365 access
• Review commenced within 48 hours of initial instructions and completed within two weeks
• Client estimated cost savings of over $100,000 as a result of the decision to offshore the review process with LawScribe

Case Study 2:

Class Action Litigation: Large Scale Document Review

• Document review project of 500,000 documents in a time span of less than 11 weeks
• Immediately after order for production was issued, LawScribe’s U.S. management met with Client's senior attorney and project manager to discuss project
• Within ten days of receiving instructions and following conflicts checks, review team of attorneys, project management and support staff was fully operational
• Supervising Client attorney traveled to LawScribe’s India office to initiate project briefing and training of review team
• The intensive QC process ensured team understood review guidelines and protocols
• LawScribe’s U.S. project management team maintained continuous involvement throughout the project
• The review finished two weeks ahead of schedule. Constant client involvement and project supervision ensured mistakes kept to an absolute minimum
  Client estimated cost savings of over $250,000

Case Study 3:

LARGE SCALE PATENT SERVICES ARRANGEMENT WITH LEADING IP SERVICES PROVIDERS

• Company with 350+ employees, Specializing in consumer IP services, focus on patent searching
• Previously used domestic outsourcing. Previous outsourcing provider(s) lacked ability to upscale. Company operating on a low profit margin, Sought to reduce in-house operations and overhead

Weeks 1-2

• LawScribe Directors respond to RFP, several meetings and pilot assignments
• Logistic, formatting and content issues ironed out quickly and efficiently
• Final arrangements were memorialized in a service level agreement


Weeks 3-4

• Team members trained on workflow system and various software platforms
• Project scale started at a low level with a scheduled increase of 200% in 30 days
• High-volume quality analysis ensured problems solved with minimal impact
• Constant efficiency training resulted in exponential gains in accuracy and speed

Weeks 5

Present

• Project upscaled to over 200% since inception
• Current cost-savings estimated at over $10,000 per month
• Project scheduled for additional 50% upscaling by end of year
• Estimated annual cost savings over $200,000 per year

Case Study 4:

Multiple FTE Legal Support Team Placed with National Legal Organization

• Client is an exclusive membership organization with over 130 member law firms across 44 U.S. States
• LawScribe commenced work in early 2006 and created an efficient system to provide full service legal support tailored for specific member law firms
• Partnered approach included intensive training of transcribers and data-entry clerks
• LawScribe currently working with 20 client member firms
• One month initial training program on client member firm systems, document assembly and data entry requirements
• Client’s goal by 2009 year end - Roll out additional 50 member firms for LawScribe services

Case Study 5:

LawScribe Partners with Pro Bono Net; Supports Access to Justice

Summary: When Pro Bono Net, a national nonprofit that works to increase access to justice, ran into a need for large-scale data entry, LawScribe stepped in to help.

Millions of people face legal problems every year without the means to hire an attorney, including such potentially devastating issues as foreclosure, eviction, domestic violence, child custody disputes and denial of benefits. Pro Bono Net partners with legal organizations to promote collaboration and maximize their impact; connects lawyers with resources to increase pro bono involvement via its www.Probono.net site for attorneys; and provides legal aid referrals, self-help tools and information about legal rights directly to the public via its www.LawHelp.org site.

Pro Bono Net had a recurring need for a large amount of data entry for one of its programs, but did not have the budget flexibility to pay for outsourcing this time-consuming work. After meeting with Pro Bono Net staff at a conference and learning about their needs, LawScribe offered to provide services at no charge in support of Pro Bono Net’s mission. In exchange, LawScribe was designated a corporate sponsor of Pro Bono Net, joining other firms in the legal market that support the 10-year-old organization and its goal of increasing the availability of high-quality, free legal assistance.

When the need for data entry arises, Pro Bono Net sends files to LawScribe. The work is then completed overseas in a timely manner under the supervision of LawScribe management.

For example, in 2009 Pro Bono Net’s pro bono practice management service for law firms, Pro Bono Manager, had 7,000 units of data input with an average cycle time of five minutes per unit. Pro Bono Net needed to accomplish the work quickly while maintaining high quality.

Had Pro Bono Net hired a consultant to handle this work, the cost to the nonprofit could have been anywhere between $6,000 and $17,500. Working with LawScribe, Pro Bono Net was able to satisfy its law firm customers while incurring no additional costs.

“LawScribe has been extremely easy to work with, and the work is of very high quality,” said Adam Licht, Pro Bono Net’s Director of Product Management.

LawScribe’s generosity allows Pro Bono Net to concentrate on activities that help those in need, whether developing new sites to address emergent areas, such as the foreclosure crisis and the legal needs of military veterans, or expanding the use of new tools, such as LawHelp Interactive, an online legal document assembly service for those without lawyers.

“LawScribe is committed to being at the forefront of innovative initiatives across the LPO industry,” said President & CEO Kunoor Chopra. “Our involvement with Pro Bono Net is merely an extension of these initiatives.”

For more information about LawScribe, contact sales@law-scribe.com For more information about Pro Bono Net, contact Pam Weisz, pweisz@probono.net